# Answer every patient call. Fill every open slot. 24/7

From referral through follow-up, so your front desk stops drowning and your schedule stops leaking.

[Hear the Agent!](https://healthnote.com/request-demo) [Request a Demo](https://healthnote.com/platform/ai-voice-agent#)

## It doesn't just answer the phone. It runs the workflow

Most AI voice tools talk. Health Note executes. We ingest your scheduling binder, eligibility rules, appointment types, and routing logic; then carry every request end-to-end inside your EHR. Actions follow your policies, not a generic script. That's the difference between automation that sounds smart and automation you can actually hand the phones to.

### Fill Staffing Gaps

Ensure no call goes unanswered and reduce strain on short-staffed teams.

### Relieve the Pressure

Have 100% answer rates across calls, texts, and chat with no wait time.

### 24/7 Call Coverage

Provide 24/7 multilingual support, helping your practice be responsive and efficient.

### Core Capabilities

## Health Note handles the tasks that matter most to your practice and patients.

### Appointment Scheduling

Book, reschedule, and manage patient appointments across your calendar system.

### Patient Registration

Handle new patient intake, insurance verification, and demographic updates.

### Medication Refills

Process prescription refill requests and coordinate with pharmacy systems.

### Patient Re-engagement

Proactively reach out for follow-ups, preventive care, and appointment reminders.

### Switchboard

AI triages calls and answers FAQs based on provider names and patient needs.

### Billing & Payment Support

Handle billing questions, route to the appropriate team, or send links to complete billing information.

### Clinical Inquiry

Collect necessary information from patient and send to human to complete the task.

### Physician Search

Patients can quickly and accurately search for their ideal provider to meet their care needs.

## EHR Integrations

Seamlessly integrate with your existing Electronic Health Record system.

## Platform

### Solutions

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